Privacy policy
1) Introduction and Contact Details of the Responsible Party
1.1 We are pleased that you visit our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data here means all data with which you can be personally identified.
1.2 The responsible party for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Semra Kayan, Semode, Am Kämpchen 15, 46238 Bottrop, Germany, Tel.: ---, E-Mail: info@semode.de. The responsible party for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
2) Data Collection When Visiting Our Website
2.1 When using our website for purely informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the page server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- The website you visited
- Date and time at the time of access
- Amount of data sent in bytes
- Source/referrer from which you reached the site
- Browser used
- Operating system used
- IP address used (possibly in anonymized form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used otherwise. However, we reserve the right to retrospectively check the server log files if there are concrete indications of unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.
3) Hosting & Content Delivery Network
3.1 Shopify
For hosting our website and displaying the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
In the case of data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
3.2 Cloudflare
We use a content delivery network from the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service enables us to deliver large media files such as graphics, page content, or scripts faster via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level based on an adequacy decision of the European Commission.
3.3 Fastly
We use a content delivery network from the following provider: Fastly Inc., 475 Brannan St. #300, San Francisco, CA 94107, USA
This service enables us to deliver large media files such as graphics, page content, or scripts faster via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level based on an adequacy decision of the European Commission.
3.4 imgix
We use a content delivery network from the following provider: Zebrafish Labs Inc., 423 Tehama St., San Francisco, CA 94103, USA
This service enables us to deliver large media files such as graphics, page content, or scripts faster via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level based on an adequacy decision of the European Commission.
4) Cookies
To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e., small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called "session cookies"), while others remain on your device longer and allow the storage of page settings (so-called "persistent cookies"). In the latter case, you can find the storage duration in the overview of your web browser's cookie settings.
If personal data is processed by individual cookies we use, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of given consent, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.
You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be limited.
5) Contact
5.1 Shopify Inbox
This website uses the live chat system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
The processing of personal data transmitted via the chat is carried out either in accordance with Art. 6 para. 1 lit. b GDPR because it is necessary for the initiation or performance of a contract, or in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the effective support of our site visitors.
Your data transmitted in this way will be deleted, subject to contrary statutory retention periods, once the relevant matter has been conclusively clarified.
Additionally, for the purpose of creating pseudonymized usage profiles, further information may be collected and evaluated using cookies, which, however, do not serve to personally identify you and are not merged with other data sets. If this information contains personal references, the processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization purposes.
The setting of cookies can be prevented by appropriate browser settings. In this case, the functionality of our website may be limited.
You can object to the collection and storage of data for the purpose of creating a pseudonymized usage profile at any time with effect for the future.
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
In the case of data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
5.2 Tidio
This website uses a live chat system from the following provider: Tidio Poland Sp. z o.o., Wojska Polskiego 81, 70-481 Szczecin, Poland
The processing of personal data transmitted via the chat is carried out either in accordance with Art. 6 para. 1 lit. b GDPR because it is necessary for the initiation or performance of a contract, or in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the effective support of our site visitors.
Your data transmitted in this way will be deleted, subject to contrary statutory retention periods, once the relevant matter has been conclusively clarified.
Additionally, for the purpose of creating pseudonymized usage profiles, further information may be collected and evaluated using cookies, which, however, do not serve to personally identify you and are not merged with other data sets. If this information contains personal references, the processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization purposes.
The setting of cookies can be prevented by appropriate browser settings. In this case, the functionality of our website may be limited. You can object to the collection and storage of data for the purpose of creating a pseudonymized usage profile at any time with effect for the future.
We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
5.3 TidioChat (Tidio Ltd.)
On this website, anonymized data is collected and stored using technologies from Tidio Ltd., 220C Blythe Road, W14 0HH, London, United Kingdom (www.tidiochat.com) for the purpose of web analysis and operating the live chat system to answer live support requests. Pseudonymous usage profiles can be created from this anonymized data. Cookies may be used for this purpose. Cookies are small text files stored locally in the cache of the visitor's internet browser. The cookies enable the recognition of the internet browser.
The data collected with the TidioChat technologies will not be used to personally identify the visitor of this website without the separately given consent of the data subject and will not be merged with personal data about the bearer of the pseudonym. To avoid the storage of TidioChat cookies, you can set your internet browser so that no cookies can be stored on your computer in the future or already stored cookies are deleted. However, disabling all cookies may result in some functions on our websites no longer being executable. You can object to the collection and storage of data for the purpose of creating a pseudonymized usage profile at any time with effect for the future by sending us your objection informally by e-mail to the e-mail address stated in the imprint.
We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
5.4 Judge.me
For review reminders, we use the services of the following provider: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom
We transmit your e-mail address and possibly other customer data to the provider exclusively on the basis of your explicit consent pursuant to Art. 6 para. 1 lit. a GDPR so that the provider can contact you by e-mail with a review reminder.
You can revoke your consent at any time with effect for the future vis-à-vis us or the provider.
We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
In the case of data transfer to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
5.5 WhatsApp Business
You have the option to contact us via the messaging service WhatsApp of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called "business version" of WhatsApp.
If you contact us via WhatsApp in connection with a specific transaction (e.g., an order placed), we store and use the mobile phone number you use on WhatsApp as well as – if provided – your first and last name in accordance with Art. 6 para. 1 lit. b GDPR to process and respond to your request. Based on the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address, or e-mail address) to assign your inquiry to a specific process.
If you use our WhatsApp contact for general inquiries (e.g., about the range of services, availability, or our website), we store and use the mobile phone number you use on WhatsApp as well as – if provided – your first and last name in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in providing the requested information efficiently and promptly.
Your data will always be used only to answer your request via WhatsApp. No data will be passed on to third parties.
Please note that WhatsApp Business has access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For operating our WhatsApp Business account, we use a mobile device whose address book contains exclusively the WhatsApp contact data of users who have also contacted us via WhatsApp.
This ensures that every person whose WhatsApp contact data is stored in our address book has already consented to the transmission of their WhatsApp telephone number from the address books of their chat contacts by accepting the WhatsApp terms of use on their device when using the app for the first time in accordance with Art. 6 para. 1 lit. a GDPR. The transmission of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.
Purpose and scope of data collection and further processing and use of data by WhatsApp as well as your rights and settings options to protect your privacy can be found in the WhatsApp privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy
We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits disclosure to third parties.
In the context of the above-mentioned processing, data transfers to servers of Meta Platforms Inc. in the USA may occur.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level based on an adequacy decision of the European Commission.
5.6 In the context of contacting us (e.g., via contact form or e-mail), personal data is processed exclusively for the purpose of processing and answering your request and only to the extent necessary for this purpose.
The legal basis for processing this data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the relevant matter has been conclusively clarified and if no statutory retention obligations oppose this.
5.7 Use of Oracle Service Cloud
In the context of contacting us, our customer service stores and uses further data about the details of your visit to our service pages, such as your IP address, the date and time of your visit, the browser you used, the individual websites you visited, and your respective dwell time there. This serves to know which websites you have already visited when processing your inquiry so that we do not refer you to websites you have already visited and thus know within the framework of our service information. This processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in continuously optimizing our customer service and improving the quality of advice. Your personal data is stored and used exclusively for processing and answering your request or for contacting you and the associated technical administration.
Your personal data is stored on cloud servers of Oracle Deutschland B.V. & Co. KG (Riesstraße 25, 80992 Munich), which provides us with storage capacities within the framework of the "Oracle Service Cloud". The cloud servers on which your personal data is stored are located in Germany, so your data never leaves Germany. Your data will be deleted there after the final processing of your request, provided you wish so and no statutory retention obligations oppose the deletion.
6) Comment Function
Within the comment function on this website, in addition to your comment, information about the time of creation of the comment and the commentator name you chose is stored and published on this website. Furthermore, your IP address is logged and stored. This storage of the IP address is for security reasons and in case the data subject violates the rights of third parties or posts illegal content through a comment. We need your e-mail address to contact you if a third party objects to your published content as illegal.
Legal bases for storing your data are Art. 6 para. 1 lit. b and f GDPR. We reserve the right to delete comments if they are objected to as illegal by third parties.
7) Data Processing When Opening a Customer Account
In accordance with Art. 6 para. 1 lit. b GDPR, personal data is further collected and processed to the extent necessary if you provide it to us when opening a customer account. Which data is required for opening the account can be found in the input mask of the corresponding form on our website.
Deletion of your customer account is possible at any time and can be done by sending a message to the above address of the responsible party. After deletion of your customer account, your data will be deleted provided all contracts concluded via it have been fully processed, no statutory retention periods oppose this, and we have no legitimate interest in further storage.
8) Use of Customer Data for Direct Advertising
8.1 Subscription to Our E-Mail Newsletter
If you subscribe to our e-mail newsletter, we regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. Providing further data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters if you have explicitly confirmed your consent to receive the newsletter by clicking a verification link sent to the specified e-mail address.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. We store your IP address assigned by the internet service provider (ISP) as well as the date and time of registration to be able to trace possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter is used strictly for the intended purpose.
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the responsible party named at the beginning. After unsubscribing, your e-mail address will be deleted immediately from our newsletter distribution list, unless you have explicitly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.
8.2 Sending the E-Mail Newsletter to Existing Customers
If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by e-mail. For this, we do not have to obtain separate consent from you according to § 7 para. 3 UWG. The data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you initially objected to the use of your e-mail address for this purpose, no mail will be sent by us.
You have the right to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the responsible party named at the beginning. Only transmission costs according to the basic tariffs will be charged to you. After receipt of your objection, the use of your e-mail address for advertising purposes will be stopped immediately.
8.3 Klaviyo
The sending of our e-mail newsletters and other promotional e-mail communication is carried out via this provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA
Based on our legitimate interest in effective and user-friendly e-mail marketing, we pass on the data you provide when registering in accordance with Art. 6 para. 1 lit. f GDPR to this provider so that it can carry out the mailing on our behalf.
Subject to your explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, the provider also carries out a statistical success evaluation of mail campaigns using web beacons or tracking pixels in the sent e-mails, which can measure open rates and specific interactions with the newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated but not merged with other data sets.
You can revoke your consent to mail tracking at any time with effect for the future.
We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level based on an adequacy decision of the European Commission.
8.4 Shopify Email
The sending of our e-mail newsletters is carried out via this provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
Based on our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provide when registering for the newsletter in accordance with Art. 6 para. 1 lit. f GDPR to this provider so that it can carry out the newsletter dispatch on our behalf.
Subject to your explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, the provider also carries out a statistical success evaluation of newsletter campaigns using web beacons or tracking pixels in the sent e-mails, which can measure open rates and specific interactions with the newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated but not merged with other data sets.
You can revoke your consent to newsletter tracking at any time with effect for the future.
We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits disclosure to third parties.
In the case of data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
8.5 SMS Marketing
On our website, you have the option to register for the sending of SMS notifications about current offers, promotions, and information about orders placed.
The mandatory information for sending SMS notifications is your mobile phone number. Providing further data is voluntary and is used to address you personally.
For sending SMS messages, the so-called double opt-in procedure is used, which ensures that promotional SMS messages are only sent to you after you have explicitly confirmed your consent to receive SMS by clicking a verification link sent to the specified mobile phone number.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. The date and time of registration are also stored when registering for SMS dispatch to be able to trace possible misuse of your mobile phone number at a later date. The data collected during registration is used exclusively for promotional purposes via SMS messages.
You can unsubscribe from SMS dispatch at any time by sending a corresponding message to the responsible party named at the beginning and thus revoke your consent with effect for the future. After unsubscribing, your mobile phone number will be deleted immediately from the distribution list unless you have explicitly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.
8.6 WhatsApp Newsletter
If you subscribe to our WhatsApp newsletter, we regularly send you information about our offers via WhatsApp. The only mandatory information for sending the newsletter is your mobile phone number.
To send the newsletter, you add our provided mobile phone number to the address contacts of your mobile device and send us the message "Start" via WhatsApp. By sending this WhatsApp message, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR for the purpose of sending the newsletter. We then include you in our newsletter distribution list.
The data collected by us when registering for the newsletter is processed exclusively for promotional purposes via the newsletter. You can unsubscribe from the newsletter at any time by sending us the message "Stop" via WhatsApp. After unsubscribing, your mobile phone number will be deleted immediately from our newsletter distribution list unless you have explicitly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.
Please note that WhatsApp Business has access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA.
For sending our WhatsApp newsletter, we therefore use a mobile device whose address book contains exclusively the WhatsApp contact data of our newsletter recipients. This ensures that every person whose WhatsApp contact data is stored in our address book has already consented to the transmission of their WhatsApp telephone number from the address books of their chat contacts by accepting the WhatsApp terms of use on their device when using the app for the first time in accordance with Art. 6 para. 1 lit. a GDPR. The transmission of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.
Purpose and scope of data collection and further processing and use of data by WhatsApp as well as your rights and settings options to protect your privacy can be found in the WhatsApp privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy
We have concluded a data processing agreement with WhatsApp that protects the data of our newsletter recipients and prohibits disclosure to third parties.
In the context of the above-mentioned processing, data transfers to servers of Meta Platforms Inc. in the USA may occur.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level based on an adequacy decision of the European Commission.
8.7 Email Availability Notification
For temporarily unavailable items, you can register to receive e-mail availability notifications. We will send you a one-time e-mail notification about the availability of the item you selected. The only mandatory information for sending this notification is your e-mail address. Providing further data is voluntary and may be used to address you personally. For sending the mail, we use the so-called double opt-in procedure, which ensures that you only receive a notification if you have explicitly confirmed your consent by clicking a verification link sent to the specified e-mail address.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. We store your IP address assigned by the internet service provider (ISP) as well as the date and time of registration to be able to trace possible misuse of your e-mail address at a later date. The data collected by us when registering for our e-mail availability notification service is used strictly for the intended purpose.
You can unsubscribe from availability notifications at any time by sending a corresponding message to the responsible party named at the beginning. After unsubscribing, your e-mail address will be deleted immediately from the distribution list set up for this purpose unless you have explicitly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.
8.8 Shopping Cart Reminders by E-Mail
If you abandon your purchase with us before completing the order, you have the option to be reminded once by e-mail of the contents of your virtual shopping cart.
The only mandatory information for sending this reminder is your e-mail address. Providing further data is voluntary and may be used to address you personally. For sending the mail, we use the so-called double opt-in procedure, which ensures that you only receive a notification if you have explicitly confirmed your consent by clicking a verification link sent to the specified e-mail address.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR for sending a shopping cart reminder. We store your IP address assigned by the internet service provider (ISP) as well as the date and time of registration to be able to trace possible misuse of your e-mail address at a later date. The data collected by us when registering for our e-mail notification service is used strictly for the intended purpose.
You can unsubscribe from shopping cart reminders at any time by sending a corresponding message to the responsible party named at the beginning. After unsubscribing, your e-mail address will be deleted immediately from the distribution list set up for this purpose unless you have explicitly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.
9) Data Processing for Order Processing
9.1 Transmission of Image Files for Order Processing by E-Mail
On our website, customers have the option to commission the personalization of products by transmitting image files by e-mail. The submitted image motif is used as a template for personalizing the selected product.
Via the e-mail address provided on the website, the customer can transmit one or more image files from the storage of the used device to us. We then collect, store, and use the transmitted files exclusively for the production of the personalized product in accordance with the respective service description on our website. If the transmitted image files are forwarded to special service providers for production and processing of the order, you will be explicitly informed about this in the following paragraphs. No further forwarding takes place. If the transmitted files or digital motifs contain personal data (especially images of identifiable persons), all the aforementioned processing operations are carried out exclusively for the purpose of processing your online order in accordance with Art. 6 para. 1 lit. b GDPR.
After final processing of the order, the transmitted image files are automatically and completely deleted.
9.2 Transmission of Image Files for Order Processing via Messaging Function
If the customer has the option to commission the personalization of products by transmitting image files via the messaging function, the submitted image motif is used as a template for personalizing the selected product.
Via the existing messaging function, the customer can transmit one or more image files from the storage of the used device to us. We then collect, store, and use the transmitted files exclusively for the production of the personalized product in accordance with the respective description of our services.
If the transmitted image files are forwarded to special service providers for production and processing of the order, you will be explicitly informed about this in the following paragraphs. No further forwarding takes place. If the transmitted files or digital motifs contain personal data (especially images of identifiable persons), all the aforementioned processing operations are carried out exclusively for the purpose of processing your online order in accordance with Art. 6 para. 1 lit. b GDPR.
After final processing of the order, the transmitted image files are automatically and completely deleted.
9.3 If necessary for contract processing for delivery and payment purposes, the personal data collected by us will be passed on in accordance with Art. 6 para. 1 lit. b GDPR to the commissioned transport company and the commissioned credit institution.
If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we process the contact data you provided when ordering to personally inform you within the framework of our legal information obligations in accordance with Art. 6 para. 1 lit. c GDPR. Your contact data is used strictly for notifications about updates owed by us and is only processed by us to the extent necessary for the respective information.
For processing your order, we also cooperate with the following service provider(s) who support us wholly or partly in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
9.4 Druckerwolke
For order processing, we use the following provider: Aljoscha Knaust, Südhang 42, 32699 Extertal, Germany
Name, address, and possibly other personal data are passed on to the provider in accordance with Art. 6 para. 1 lit. b GDPR for the purpose of processing the online order. The transfer of your data only takes place to the extent necessary for processing the order. The provider is also used for accounting. The provider processes incoming and outgoing invoices as well as possibly the bank transactions of our company to automatically record invoices, match them to transactions, and create financial accounting in a semi-automated process.
If personal data is processed in this context, the processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in efficient organization and documentation of our business processes.
9.5 EasyDHL
For preparing shipments, we use the services of the following provider: 247APPS UG (limited liability), In der Goldgrube 28, 56073 Koblenz
In accordance with Art. 6 para. 1 lit. b GDPR, we transmit digital shipping labels with your delivery information exclusively for the purpose of processing your online order from our order processing system to the provider, who then sends them to our local printers to enable printing. Data is only passed on to the extent necessary for processing.
9.6 Order Printer Pro
For order processing, we use the following provider: FORSBERG+TWO, Tranegårdsvej 74, 2900, Hellerup, Denmark
Name, address, and possibly other personal data are passed on to the provider in accordance with Art. 6 para. 1 lit. b GDPR for the purpose of processing the online order. The transfer of your data only takes place to the extent necessary for processing the order. The provider is also used for accounting. The provider processes incoming and outgoing invoices as well as possibly the bank transactions of our company to automatically record invoices, match them to transactions, and create financial accounting in a semi-automated process.
If personal data is processed in this context, the processing is carried out in accordance with Art. 6 para. 1 lit. f